Privacy Policy

This Privacy Policy (the “Policy”) outlines how your personal information (the “Information”) is collected and used by LocalWorks and its parent company Localworks HQ Inc. (the “Company”) when accessing LocalWorks as a member at one of our physical locations or online in our portal, or in any other format (the “Service”).

By accessing the Service, you agree to this Policy. If you do not want the Company to collect and use your personally identifying information, then do not use the Service.

COLLECTION OF INFORMATION

The Company collects Information about you and the organizations you represent. This information is collected when you use, register, subscribe, purchase, or otherwise sign up for the Service. Information collected may include (but is not limited to) your name, mailing address, phone number(s), email address, company or organization, financial information, demographic information, and more.

Even if you register for only the Service, your Information will be known to the Company if you access (or attempt to access) another Services of the Company (see “Cookies,” below). The Company may add other information collected from partners to enhance the Information that you provide to the Company.

COOKIES

The Company or its partners may place one or more online tracking technologies, such as a “cookie,” in the browser files of your computer. A cookie is a small piece of information that is stored on your computer; it can help identify your browser during interaction with the Service. The cookie(s) may be used to provide a more personalized experience, track your preferences, conduct research, assist in identifying fraud, and track your historical use of the Service.

Cookies may also be used to manage advertisements presented to you, should the Service ever include advertisements. These advertising cookies may be placed and managed by third-parties with whom the Company works. These partners may use information about your visits to the Service and other Web sites in order to provide advertisements about goods and services of interest to you. Cookies may also be used to collect Web viewing data to serve online interest-based advertising, also known as online “behavioral advertising.” You can opt-out of this behavioral targeting; for more information, please visit click here.

AGGREGATION

The Company may aggregate users’ Information to improve the Service; understand how users are using the Service; enable its audit bureau to verify claims of the Service’s traffic and usage; and help partners assess the suitability of the Service and its audience. The Company may also aggregate user Information to understand more about the interests of users and may use the Information to offer goods and services of interest to users.

ADDRESSES, TELEPHONE NUMBERS, AND EMAIL ADDRESSES

Mailing addresses, telephone numbers, and email addresses may be used to deliver the Company’s products. They may also be used to promote other products of the Company’s partners, gather feedback, collect editorial ideas, conduct research, acquire other information related to the Service, and more. Mailing addresses, telephone numbers, and email addresses may also be used by the Company to collect qualification data and may be used by the Company and its partners for promotional purposes. You can opt-out of most communications, or can cancel your subscription to the Service.

FINANCIAL INFORMATION


LocalWorks is a membership service that requires payment. Financial information, such as credit card information, is used primarily to verify credit and collect payments for purchases, orders, and registrations. The Company uses a third party to process credit card transactions, and does not store financial information on its Web site.

TRANSFER



In the event that the Company and/or LocalWorks are sold or transferred, all Information and data — including personally identifying information — will be transferred to the new owner.

DISCLOSURE



The Company may also use or disclose personally identifying information if the disclosure is reasonably necessary to satisfy applicable legal, regulatory, or enforcement requests; to enforce agreements with users; to address fraud or security issues; or to protect against harm to the rights, property, or safety of the Company, its employees, partners or customers.

SECURITY

The Company takes commercially reasonable precautions to protect your Information. Always be careful when entering financial or personal information, and never share passwords.

Frequently Asked Questions

What is a membership fee?

LocalWorks uses the term "membership fee" to refer to the fee that you pay in order to use the LocalWorks location and office. We do not use the term “rent” as there is no lease and members are not considered tenants.

What is included in the membership fee?

Your office space, wifi, utilities, and a desk/chair in your office is included.

How do I book a tour?

Choose your location on the website, select “Schedule a Tour” and choose a day and time that works best for you.

Will there be someone on the tour with me?

No, tours are self guided. You will have a LocalWorks concierge on the phone with you to answer any questions, help you select your office, and get signed up as a member. 

How will I be able to access the building on the self guided tour?

Once you arrive at the location for the tour, you will call the number in your confirmation email to receive a code to get in or approval to enter the building.

The office comes furnished, but am I allowed to bring my own furniture?

Upon request, you can remove our furniture and use your own.

Is there someone from LocalWorks on site daily?

Each location has an operations manager that will stop by weekly to make sure everything is running smoothly. We have a full support team available by phone, email or chat every day during business hours.

How will I be billed?

Your initial payment will consist of your first month's membership fee, security deposit, and setup fee. After that you will be charged on the first day of each month for that month's membership fee. You are required to keep a valid payment method on file, and late fees will accrue when payments fail. See our Terms for details.

How can I cancel my membership?

Simply email [email protected]. 30-day notice is required and you are responsible for your membership fee for the 30-day period following your notice.

Are conference rooms available to use?

Many of our locations have conference rooms. If available, conference rooms are booked using our members portal. Ask your LocalWorks sales representative if the location you are considering has a conference room.